Questions about an order, a file that will not download, or a product you are considering — write to us and a human will answer.
We reply within two business days, usually sooner. Business days are Monday to Friday, Central European Time, excluding Slovak public holidays.
What to include
For order problems, send your order number and the email address used at checkout. That lets us find the order without a round trip.
Legal and formal requests
Withdrawal requests have their own form on the Right of Withdrawal page, and complaints on the Complaints page. Using those forms gives you a timestamped confirmation.
Company
Cursiqa is operated by Webiant s. r. o., Svätoplukova 206/8, 052 01 Spišská Nová Ves, Slovak Republic. Company ID 55566146. Full details: Company details.